If you receive the error that says your files are out of date, follow the instructions below based on your operating system:. Once you have deleted these files, open the Toontown Rewritten Launcher and attempt to log in again. First, try these steps to remove the Toontown Rewritten cache from your system. If the above steps still didn't work, try to download this folder of Toontown Rewritten files. Once the download is complete, double click on it to unzip the folder, and then replace your current Toontown Rewritten folder contents with the contents of that folder.
Open Finder, press Command-Shift-G. Delete all of the files in this folder, and then empty your system's trash. Copy the files from the folder you downloaded above to the folder you just emptied.
Try logging into the launcher again. Make sure that you aren't clicking on the Toontown Rewritten file in the Application Support folder. Instead, you should still be using the same icon that you have always used to launch the game. If you continue receiving this error after these steps, contact [email protected]. Before anything, check the top of the Toontown Rewritten website or the "News" section of your launcher to see if there are any known game issues at the moment.
The game servers may be down, or undergoing maintenance. If there are no issues reported, make sure that your firewall doesn't have port blocked. We need that port to be unblocked for you to enter Toontown! To unblock port , follow the steps below based on your operating system:. NOTE: Different versions of your operating system may be slightly different, but the basic process is the same! Try following these steps to see if they help you get back into the game:. Your settings.
Look for a file called "settings. After that, reopen your launcher and try to log into the game one more time. We have been receiving a lot of reports from Toons who use Kaspersky Antivirus that they've had trouble entering the game. Our developers are aware of the issue and are working hard to fix it, but unfortunately the only solution we have at this time is to uninstall Kaspersky Antivirus and use a different antivirus program.
Kaspersky Antivirus and Toontown Rewritten just don't get along very well! You can see if Kaspersky Antivirus is the problem by disabling it before logging into the game. If you can access Toontown Rewritten when Norton antivirus is disabled, then you know that it is causing your problems and you will have to replace it with another antivirus program. If you need help or antivirus recommendations with this process, feel free to email [email protected].
While many crashes can be caused by bugs in the game, there are a few things you can try to help reduce them on your end:.
If your game is crashing every 15 minutes it might be the result of an Intel GPU driver. Players have reported that the following solutions reduce or mitigate crashing in this instance:. If all else fails, send a bug report to [email protected].
Our developers will investigate the issue and get right on the case! If none of the suggestions above solve your issue, let us know and we will forward your issues to the Toon Council for further investigation!
We will need your most recent Toontown Rewritten log file, as well as your Launcher. Here's where you can find these log files:. We will also need your system specifications to better assist you:. Once you have all of this information, send a detailed explanation of your problem to [email protected].
We'll get you back into Toontown as quickly as possible! Sign In Trouble logging in? It seems that your browser doesn't have JavaScript enabled!
You can still use the website, but some features may not look or function as intended. News Mailers Sign Up Help. Returning Toon? Click to Login. Troubleshooting Antivirus issues How do I enter Toontown? What are the system requirements to play Toontown? How do I know my operating system or antivirus program?
Do you have a Dell and can't connect? What if my Mac is running OS X I get an error message that my files are out of date. What do I do? I'm getting an error message that my computer can't reach Port I'm having trouble getting into the game on Windows.
I'm using Kaspersky Antivirus and can't log into the game. How do I play? I'm experiencing a lot of lag and crashes. How can I stop this? None of the troubleshooting steps worked for me. You could also right-click the launcher shortcut and select "Open file location".
Look for a file called " settings. Maybe drag-and-drop it into the editor. Then anything that's set to "true", you can change to "false". Once you're done, save it off. If it was a big deal, you might want to keep a backup of the old version of the file If the file is renamed and the game can't find it, it'll just generate a new file I think in windowed mode by default.
Here's part of what my old settings. It looks like there's also stuff for my individual Toons with some numerical IDs accepting new friends and accepting non-friend whispers, but I left that out here. Every now and then, I think TTR resets my settings to just the really basic stuff. There are three in this room; two level fives and a level six.
There are three Cogs within this room; a level three, a level five and a level six. Most Toons will take the Gear Room over the Boiler Room when they only need to do a short factory run. Toons need to battle the Foreman to get all the pieces to their Sellbot cog suit.
Each of the normal Sellbots has a chance to appear in the factory but the Mr. Hollywood can only appear as a skelecog, the foreman. In total, there are 35 cogs in Sellbot Factory. To gain access to Sellbot Towers you need to have a Sellbot disguise, which requires clearing 10 factories.
Sellbot Towers is a large building with 4 sets of doors and a camera outside. Card games. Why does my Toontown keep crashing? How do you beat Sellbot factory? How long does a long factory take Toontown? Are there Mr Hollywoods in Sellbot factory? Are Mr Hollywoods in Sellbot factory?
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