While Stocks Last. International Wine Fair - Indulge in over wines from around the world from now till 24 Nov! Register Login. Check our Store Locations. Search for multiple items. Total incl. Go to Cart Checkout. Forgot Password? Forgot Password Enter your email and we'll send you a password reset link! Password Reset To get back into your account, follow the instructions we've sent to your email address.
Didn't receive the password reset email? Check your spam folder for an email from service coldstorage. Create an Account! Personal Corporate. Is Government Agency? Send me Cold Storage deals and promotions via email! Already have an account? Login Now! Christmas Pre-Order Recover password. Remembered your password? Back to login. Already have an account? Login here. Allergy Advice: For allergens, see ingredients in bold. Preparation and usage: Once thawed do not refreeze. What shipping carriers do you use?
All of our deliveries are sent from our depot in Leyton. How long will it take to get my order? Delivery time are within working days. All deliveries must be signed for or having image proof of completed delivery. If requested by the customer, deliveries can be left with neighbors, but will need to be signed for. How much is the deliveries prices? This surcharge is fixed and will not increase no matter how many frozen items added to your cart.
We encourage you to buy frozen items in bulk to make the most of your frozen delivery. Orders are delivered between 2 to 3 working days from 9 AM to 5 PM. Any order placed after 12 PM on Thursday will not be dispatched until the following week to ensure the items are in the best possible condition.
How much is the minimum spend for delivery? Where can Longdan deliver? If you live in the UK , we can deliver it to your doorstep.
Can you make deliveries outside the UK? We are unable to ship to destinations outside the UK at present. Your payment information is processed securely. We do not store credit card details nor have access to your credit card information. After you have received your goods, you can refund any item as long as it is unused and returned in the original packaging within 7 days of receiving the package and you have notified us via email at longdan longdan.
Customers are required to carefully check their product for the "Best Before Date" BBD or any damage before signing any documents presented by the courier. For perishable food items such as fresh vegetables, please return within 48 hours. Customers who have contacted our customer service channel and sent us the required pictures of the product as guided will receive an email containing a returning label file, which can be applied to the package and sent back to us using the postal service.
If the return is a result of our error, we will refund the full cost of the merchandise and shipping charges. If there is any visible damage, please return them to the courier immediately.
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